KSM’s 1-2-3 Guarantee

1.  On-time shipment or your order is free.
        If your event is missed because we didn’t ship on time, your order is on us.

2.  Guarantee
            If you are not completely satisfied with our products, we will promptly and without further comment, issue a replacement or refund.

3.  Satisfaction
            We promise the product will meet your expectations and your imprint will be exactly as your approved it, or we’ll rerun your order or refund your money.

And ordering is easy, we help you every step of the way!

Need to see a sample? No problem!
We’re happy to send you FREE samples (with random imprints) so you can see a product before you order.  Just give us a call and we’re happy to help!

Absolutely FREE professional art assistance.
You get FREE logo prep and design help on every item we sell – you don’t need to do the work yourself – we’ll do it for you! Whether you’d just like your logo on a product, or you’d like to add text, additional graphics or you need a complete logo created - we’ll do the work, FREE!  And you’ll always get a FREE 'e-proof' before we proceed with your order!

Personal, expert service on every order.
Whether you on the web or over the phone (we’re happy to work either way!), every order is cared for by people who will make sure every detail is as you wish. This includes an experienced promotional product expert who will work with you personally on your order and our team of professional artists. It’s like having additional members of your own marketing team whenever you need them!

Product Selections
Starting in the industry in 1996, KSM Promotions is proud to offer you a selection of over 15,000 promotional products as well as provide you with highly trained Promotions Specialists available for personal assistance. We recognize that it is not easy to purchase thousands of dollars of customized product over the web, that’s why we suggest that you use the web as a tool and contact us if you have questions or want us to create a great promotion for you. We’d be happy to hold your hand and give you the confidence that your order will be handled with the utmost attention to detail. Our art staff is available to create a mockup of your logo on various items prior to giving us the go ahead. We can also make actual pre-production proofs before we run the entire order.

Since there are over 600,000 products we can source for you, do not hesitate to contact us to locate a product, we do extensive custom product development. If you can dream it, we’ll try to make it.

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